How can we help?

General FAQ

We have extensive house cleaning services, including apartment cleaning, recurring maid services, deep cleaning, move-in and move-out cleaning, and office cleaning.

Our business is located in Tomball, Tx.  You can verify we service your area by searching your zip code on our booking page.

Standard cleaning takes into account everything that involves cleaning a home or apartment. Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, dusting, etc. We do offer extra services like cleaning inside the fridge and inside the oven, and those can be selected on the booking form when you select service.

Our house cleaners arrive equipped to complete the job with our own cleaning supplies to ensure the best results.  You don’t have to supply anything.

We carry insurance for all our cleaners and train them to clean your house to your satisfaction.

A standard-size home takes about three hours to clean. Your home may take more or less depending on its size and which services you request.

Deep cleaning is when our house cleaners clean your house from top to bottom. This level of cleaning is required to maintain a clean, healthy environment for your family

We recommend requesting deep cleaning services once or twice a year to ensure your home is as clean as possible.

Our cleaning crews can generally clean about 1,000 square feet per hour during your move-in/move-out cleaning services.

Our team is available for move-in and move-out cleaning services for apartments.

It’s advisable to schedule move-in/move-out cleaning services well in advance, ideally a few weeks before your desired cleaning date. This allows you to secure a convenient time slot with the cleaning service, especially if you’re moving during a busy season. Booking early also gives you peace of mind, knowing that your cleaning needs are taken care of, and you won’t be rushed as moving day approaches. However, many cleaning services can accommodate last-minute requests, but availability may be limited, so it’s best to plan ahead when possible.

Pricing & policies

The cost of recurring maid service can vary based on factors such as the size of your home, the level of cleaning required, and your location. Generally, the frequency of service (weekly, biweekly, or monthly). To get an accurate estimate, we request a customized quote right from this website or give us a call. We will provide a customized quote that takes into account your specific needs and preferences.

Log into your account and get your referral id. Share this with friends. If a friend books through your referral id, you earn a $25 referral reward that can be applied to future service.

The cost of move-in/move-out cleaning services varies based on several factors. It typically depends on the size of your home, the level of cleaning required, and your location. Larger homes or spaces with extensive cleaning needs may cost more. It’s best to get a customized quote from a professional cleaning service like Finest Cleaning Service because we can more accurately assess your unique needs and provide an accurate estimate.

Office cleaning FAQ

A well-designed cleaning roster is essential for maintaining a clean and hygienic environment. By allocating cleaning tasks strategically, considering surface-specific needs, and employing trained cleaners with the right equipment, you can ensure optimal cleaning results for your office space. Remember, a pristine and well-maintained workspace not only promotes productivity but also creates a positive impression on clients and employees alike.

A professionally structured cleaning schedule tailored to your office’s unique needs is the key to maintaining a spotless and inviting working environment. By availing of our expert consultation services, you can benefit from a comprehensive assessment, transparent pricing, and a team of dedicated professionals committed to delivering exceptional cleaning results. Contact us today to set up a consultation and take the first step toward an office space that radiates cleanliness and professionalism.

The frequency of office cleaning services depends on factors like the size of your office, the number of employees, the nature of your business, and your budget. Common cleaning schedules include:

  • Daily cleaning: Suitable for high-traffic offices and those with strict cleanliness requirements.
  • Weekly cleaning: Ideal for smaller offices or those with lower foot traffic.
  • Bi-weekly or monthly cleaning: Suitable for offices with minimal cleaning needs or a tight budget.

Trust & safety

We understand the importance of trust when inviting someone into your home. Our cleaning staff undergoes a rigorous selection process, including background checks and reference checks. They are trained professionals who are dedicated to maintaining the highest level of professionalism and integrity. Additionally, we are insured to provide added peace of mind, ensuring that you and your home are protected throughout our service engagements.

If something goes wrong, we’re here to make it right. Please let us know right away, and we’ll be there to take care of it. That’s our promise to you!
We have three levels of security in place. First off, our booking page is protected by extended validation SSL. Secondly, our booking form has its own layer of 256 bit security. Third, credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured, we take security very seriously.

We do not offer refunds; all sales are final.  While we strive to provide the best service possible, we acknowledge that mistakes can occur.  Should a situation arise, please contact us within 24 hours, and we will rectify the error at no additional charge.